Over the festive period, the majority of our stores will be open as usual with the exception of Christmas Day and Boxing Day. We urge all customers to call before visting your local store, between Christmas and New Year, as operating hours may differ to usual and our other stores. Store information and contact details can be found here: https://www.fishkeeper.co.uk/storefinder

Click and Collect will be available throughout the festive period, but please check with your selected store as to their festive opening hours before placing a Click and Collect order as normal collection times may be affected. 

The last order dispatch from our online store will be Friday 22nd December at 3pm.

Orders dispatched on this day will be delivered from Wednesday 27th December.

For delivery before Christmas, orders must be placed on or before 3pm on Wednesday 20th December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. 

(Please note this excludes all products which are delivered directly from the manufacturer. Orders for these products will be dispatched in the New Year).

Online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year.

Our full online store opening hours and delivery schedule is:

•    Monday 18th Dec: Normal dispatch day
•    Tuesday 19th Dec: Normal dispatch day
•    Wednesday 20th Dec: Final pre-Christmas delivery date. (please note, next day delivery is not guaranteed but goods will be dispatched from our warehouse for next day dellivery)
•    Thursday 21st Dec: Normal dispatch day
•     Friday 22nd Dec: Dispatch before 3pm (orders will be delivered on 28th Dec)
•    Saturday 23rd Dec: CLOSED
•    Sunday 24th Dec: CLOSED
•    Monday 25th Dec: CLOSED
•    Tuesday 26th Dec: CLOSED
•    Wednesday 27th Dec: CLOSED
•    Thursday 28th Dec: CLOSED
•    Friday 29th Dec: CLOSED
•    Saturday 30th Dec: CLOSED
•    Monday 1st Jan: CLOSED
•    Tuesday 2nd Jan: Normal Dispatch Day
•    Wednesday 3rd Jan: Orders placed between Christmas and the New Year will be dispatched.

During the festive period, our customer service team will be available:

Friday 22nd December: 9am - 5pm 
Saturday 23rd Dec: CLOSED
Sunday 24th Dec: CLOSED
Monday 25th Dec: CLOSED
Tuesday 26th Dec: CLOSED
Wednesday 27th Dec: 9am - 4pm 
Thursday 28th Dec: 9am - 4pm 
Friday 29th Dec: 9am - 4pm 
Saturday 30st Dec: CLOSED
Monday 1st Jan: CLOSED
Tuesday 2nd Jan: 9am-5pm
Wednesday 3rd Jan: 9am - 5pm

If you need any help or advice as always, please contact your local store first who will be able to help you with any fish or product-related questions. You can find your most local store using our online store finder here: https://www.fishkeeper.co.uk/storefinder

Please be assured that our livestock will be checked and fed daily over the festive period including the days that we are closed.

From everyone at Maidenhead Aquatics, we wish all of our customers a very happy Christmas and a prosperous 2024.

Maidenhead Aquatics online Christmas delivery