Why does my promotional code not work?

    Our promotional codes all have very specific rules that are applied behind the scenes of the website and some products may be excluded. It is also possible that your code may have expired. Please check all exclusions and expiry date in relation to the code you are trying to use before contacting the Customer services team.

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    For delivery before Christmas, orders must be placed on or before 3pm on Wednesday 20th December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. For full details of our festive delivery and opening times click here

    Please note: online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year. For full details of our festive delivery and opening times click here