Cookie Policy
We use cookies to help improve the experience you have on this site. You can find out more here.
- Bacteria and enzymes delivered in gel-like balls
- Maintains crystal clear and healthy water
- Breaks down ammonia and nitrite
- Cleans up organic waste
- Reduces filter maintenance and cleaning
- Ideal for use as a maintenance product
- Suitable for use in all types of ponds
- Add to filter for best results
- Available in 500ml, 1litre and 2 litre
Pure Pond is our Award Winning bacterial product that helps to maintain crystal clear and healthy pond water.
PURE POND are biodegradable balls, crammed full of live bacteria and enzymes that when added to your pond filter get to work breaking down Ammonia and Nitrite, whilst cleaning up organic waste. The bacteria and enzymes are slowly released when they are needed most to address biological issues in the pondthat are often the cause of poor clarity.
PURE POND balls work particularly well within the Nexus filtration system helping to smooth out any peaks and troughs in the Ammonia / Nitrite cycle. Simply add the balls into you biological chamber, ideally held within a filter bag, where they will agitate alongside the K1 Media.
When using PURE POND balls as a maintenance product, especially when added once a month into your filter, the balls will help to maintain crystal clear and healthy water.
Please note PURE POND is not intended to clear green water. An appropriate UVC is recommended to clear green water.
With over 8,000 million live bacteria per litre of Pure Pond, your pond will shine, especially if you replenish them monthly. The Pure bacteria balls are made from a biodegradable polymer, and crammed full of bacteria that are slowly released when they are needed most smoothing out the peaks and troughs in your ammonia/nitrite cycle.
For best results add the PURE POND balls into a filter bag and place in the biological section of your filter in an area of water flow.
(You cannot overdose the pond with PURE POND, however for ponds under 10,000 litres, we recommend using a proportionate quantity of balls for the size of your pond, ie 250ml for a 5,000 litre pond.)
- 500ml of PURE POND will treat a pond up to 10,000 litres (2,200 UK Gallons).
- 1 Litre of PURE POND will treat a pond up to 20,000 litres (4,400 UK Gallons).
- 2 Litre of PURE POND will treat a pond up to 40,000 litres (8,800 UK Gallons).
Delivery
Delivery costs for your order will be calculated during the checkout process based on your delivery address and the contents of your basket. You will only pay one delivery charge for your order. Express delivery is FREE for online orders OVER £39 unless any of the points below become a factor.
- Some large items like aquariums, ponds and pond liners will have an additional charge of £45.00 to help offset the cost of a pallet delivery.
- Orders containing a physical gift card will have an additional charge of £2.45 to cover the cost of materials and delivery (digital gift cards are a free alternative).
- Orders to highlands, islands and Northern Ireland may incur an additional delivery charge displayed at checkout this is based on the postal code provided. DPD provides a list of postal codes which have additional surcharges. Some of these post codes may also take 2 working days to arrive, even on express. Pallet deliveries cannot be sent to these post codes.
We only ship to the UK and cannot ship internationally.
We aim to dispatch items that are currently in stock on the same working day if they are ordered before 2.45 pm (excluding Bank Holidays). Orders after 3pm will be dispatched the following working day, unless it fits any of the below criteria:
- Orders containing live plants will take up to 2 weeks to arrive. We take a week's worth of customer orders and then inform the plant farms of the specific quantities we need to fulfil that week's order to avoid wastage.
- Pallet orders containing large items like big aquariums will take additional time to arrive as they are sent by a third party. These orders will NOT be dispatched until we have been in touch to arrange a delivery date, this is to ensure someone is available at your address to sign for the delivery. Deliveries will generally be delivered ‘curb side’ within the terms of the agreement we have with our couriers so you will need to make arrangements to transfer larger items into your home yourself. Unfortunately, our drivers are not insured to transfer the aquarium into your home.
- Physical gift cards and items from the gift shop (such as clothes, towels etc) are sent with 1st Class Royal Mail. Delivery usually takes 1-2 working days, though in rare cases and orders placed closer to public holidays (Christmas, Father’s day, Mother’s day etc.) may be longer.
Returns
If you are not 100% satisfied with your purchase online from our website, you can return the product and get a full refund or exchange the product for another one, for up to 21 days from the date you purchased it.
We strongly suggest signing up for an account with fishkeeper.co.uk as this will allow for some additional returns options like return to your local store.
If you checkout as a guest you will need to return the product to Maidenhead Aquatics, PO Box 619, Egham, Surrey, TW20 2BS, please package the order (along with a packing slip or a note including your name, address and order number).
Large pallet items like aquariums are deemed delivered successfully with no damage once the the driver has left the property. If a report of damage is submitted after the driver has left we may be unable to assist with replacements. We recommend refusing a damaged delivery, this is the fastest resolution.
Our full terms and conditions can be found here. When you place an order with us online you are agreeing to these terms and conditions.
For delivery before Christmas, orders must be placed on or before 3pm on Wednesday 20th December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. For full details of our festive delivery and opening times click here
Please note: online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year. For full details of our festive delivery and opening times click here