Cookie Policy
We use cookies to help improve the experience you have on this site. You can find out more here.
What is KH?
KH, also known as “total alkalinity” or “carbonate hardness”, is a measure of the buffering capacity of the water in your aquarium. The buffering capacity refers to how well it can resist changes in pH.
What is GH?
General Hardness is a measure of the total amount of minerals dissolved in the water. Water hardness lies on a spectrum between ‘soft water’ or ‘hard water’ depending on the amount of dissolved minerals: the more minerals present, the greater the hardness. Hard water is responsible for the build-up of limescale.
KH in detail:
What is the correct KH level?
This test kit measures KH in dKH (where one dKH = 17.8 ppm as CaCO3). It is essential to maintain a minimum KH level of at least 4 dKH at all times. A KH of between 6 and 8 dKH is more desirable.
What do I do if the KH level is wrong?
Check the KH level of your tap water. If the level is above 6 dKH, then regular water changes should keep the KH value in the aquarium topped up at a reasonable level. If the KH value of your tap water is below 6 dKH, you will need to add a KH buffer such as KH Up – pH Stabiliser to your aquarium/pond.
How to use?
GH in detail:
What is the correct GH level?
This test kit measures GH in dGH (where one degree = 17.8 ppm as CaCO3). The correct GH depends on the type of fish being kept. For soft water species, aim for a GH of around 3 to 6 dGH, while for hard water species, 10 to 15 dGH is the correct range.
What do I do if the GH level is wrong?
Test the GH of your tap water. The GH of tap water is determined by whether you live in a hard or soft water area. If the water is too hard for the fish being kept, alternative waters can be used, such as reverse osmosis water, to lower the GH. To increase the GH for aquarium fish, calcium carbonate rocks (like ocean rock) can be used to provide a continual source of GH minerals.
How to use?
Should you have any further concerns regarding your water quality please visit your most local store with a water sample and our friendly staff members will do their best to help and advise you on further steps.
Delivery
Delivery costs for your order will be calculated during the checkout process based on your delivery address and the contents of your basket. You will only pay one delivery charge for your order. Express delivery is FREE for online orders OVER £39 unless any of the points below become a factor.
We only ship to the UK and cannot ship internationally.
We aim to dispatch items that are currently in stock on the same working day if they are ordered before 2.45 pm (excluding Bank Holidays). Orders after 3pm will be dispatched the following working day, unless it fits any of the below criteria:
Returns
If you are not 100% satisfied with your purchase online from our website, you can return the product and get a full refund or exchange the product for another one, for up to 21 days from the date you purchased it.
We strongly suggest signing up for an account with fishkeeper.co.uk as this will allow for some additional returns options like return to your local store.
If you checkout as a guest you will need to return the product to Maidenhead Aquatics, PO Box 619, Egham, Surrey, TW20 2BS, please package the order (along with a packing slip or a note including your name, address and order number).
Large pallet items like aquariums are deemed delivered successfully with no damage once the the driver has left the property. If a report of damage is submitted after the driver has left we may be unable to assist with replacements. We recommend refusing a damaged delivery, this is the fastest resolution.
Our full terms and conditions can be found here. When you place an order with us online you are agreeing to these terms and conditions.
For delivery before Christmas, orders must be placed on or before 3pm on Wednesday 20th December. We cannot guarantee delivery of these orders pre-Christmas as we are reliant on our couriers, but will use our best endeavours to get orders placed on this date out to you before Christmas. For full details of our festive delivery and opening times click here
Please note: online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year. For full details of our festive delivery and opening times click here